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We trust that you find the information on this site to be of value in deciding whether to undertake a cruise on board S.Y. Ena. To ensure the best possible service, the following information is important:

Booking Enquiries

All payments must be made by cheque and drawn on an Australian bank or by electronic transfer in Australian currency. Cheques should be made out to Marlou Mistral Inc. Ena Steam Yacht is a business name of Marlou Mistral Inc.

All sums expressed on this site are in Australian dollars. A down payment of $1,000 is required to confirm each charter, the balance being due prior to the outing and after confirmation of guest numbers.

All cancellations must be in writing, with e-mail or fax being acceptable. Cancellations will receive a cash refund (less $500 for administration costs). Cancellations received within 5 days of the Charter will incur an additional cost of $500.

The captain's judgement on any action or inaction on board the vessel is considered final. The company also denies any responsibility or liability for late arrivals.

S.Y. Ena cannot provide disabled access or facilities.

No stiletto styled footwear or other footwear that might damage the vessel is to be worn by users of the vessel.

The complete S.Y. Ena Conditions of Charter will be sent with the Booking Confirmation, a copy of which is to be signed and returned to the company.

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This Site and Your Privacy

The information on this site is, to the best of our knowledge, correct at the time of your visit. We do, however, reserve the right to change it at our discretion.

In the S.Y. Ena site, you have the opportunity to send e-mails, request information and make booking enquiries. If you choose to participate in any of these activities, you will be providing Marlou Mistral with some type of personal information about yourself.

In terms of personal information on the S.Y. Ena site, you can be assured that:

  • Marlou Mistral does not collect personal information from you unless you provide it to us.
  • If you do choose to provide us with personal information, Marlou Mistral uses it only for the purposes specified. No information is passed on or sold to any third parties.

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SY Ena
119 Willoughby Road Crows Nest
NSW Australia 2065

Phone (02) 9956 3864
Fax (02) 9906 3004

Email: bookings@enasteamyacht.com.au

 

© 2002
Marlou Mistral Inc
ACN 057 777 634